List of active policies

Name Type User consent
Terms and Conditions Site policy Authenticated users
Privacy Policy Privacy policy All users


The terms and conditions policy outlines the agreement between Xcellable, LLC and all users of the Xcellable site and service. 

Full policy

Terms and Conditions

Please read these Terms and Conditions carefully before using the Xcellable website. If you don't agree to or accept these terms and conditions, you are not allowed to use the site. These terms apply to all visitors, users and others who access or use the site.

By continuing to use the Xcellable site, you are telling us that you agree to the terms and conditions. Just to make sure, when you create an account we will ask you to confirm that you agree.


Your teacher or course creator may have an arrangement with us where you pay for your access to a course by PayPal. If this is the case, you'll be redirected to PayPal to complete your purchase. We don't collect or store your credit card information and you should never enter it directly on the Xcellable site. Once you have completed the PayPal payment, there will be no refunds.

If you are an agency training officer, manager or director, you agree to promptly pay any invoice for services that you have requested, in accordance with the fee schedules that are in effect at the time. We agree to give you 30 days notice before we change fees or rates, and you have the option to cancel services before the new fees or rates become effective.


We let teachers and students post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material. You are responsible ensuring that anything you post is appropriate and relevant to the course(s) you are enrolled in. Your instructor(s) or manager(s), as well as Xcellable staff, have the ability to view and access any written content, photos, videos, URL links, or files that you post or upload to the site. Content that is deemed inappropriate or harmful will be removed and your account may be suspended or deleted. 

If you are a training officer, manager, director or educator and wish for us to issue CAPCE accredited CEH on your behalf, for content that you create, said content must conform to the CAPCE requirements, including a review by our review committee, before CEH can be issued. 

We report all CEH issued to CAPCE, and for some locations to CE Broker. If you wish to have your CEH reported, you should include your National Registry (if applicable) and state license information in your user profile. If this data is missing, it will not appear on your certificate of completion, and we will not be able to report your CEH.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Xcellable, LLC. Xcellable, LLC has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Xcellable, LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Data Security

We perform routine backups of the entire site to ensure smooth operation and security of data uploaded. It is highly recommended that each course manager, instructor or sponsor perform additional backups of their course to safeguard their individual course data. Threats to user data may come from malicious acts or technology failure, including without limitation a physical failure of server equipment or system upgrades that cause compatibility issues with 3rd party plugins, rendering data inaccessible.

All users agree to not attempt or allow others to attempt to bypass or circumvent any security feature or security related feature of the site. Furthermore, any use of the site other than what is considered a normal function is strictly prohibited. Any attempt to bypass a security feature may result in suspension of user privileges, termination of contract and/or assignment of financial liability for any damages caused by misuse of the system.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms, please contact us.


The privacy policy outlines what information we collect about you, how it is stored and what we do with it.

Full policy

Privacy Policy

Xcellable, LLC ("us", "we", or "our") operates (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, email address, city, photo and/or social media contact information ("Personal Information").
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this information.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that we feel may be relevant to you.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. When you use and access the Site, we may place a number of cookies files in your web browser. Moodle uses or may use cookies and/or web beacons to help us determine and identify repeat visitors, the type of content and sites to which a user of our Site links, the length of time each user spends at any particular area of our Site, and the specific functionalities that users choose to use. To the extent that cookies data constitutes personally identifiable information, we process such data on the basis of your consent. We use both session and persistent cookies on the Site and we use different types of cookies to run the Site:

  • Essential cookies. Necessary for the operation of the Site. We may use essential cookies to authenticate users, prevent fraudulent use of user accounts, or offer Site features.
  • Analytical/performance cookies. Allow us to recognize and count the number of visitors and see how visitors move around the Site when using it. This helps us improve the way the Site works.
  • Functionality cookies. Used to recognise you when you return to the Site. This enables us to personalise our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. Record your visit to the Site, the pages you have visited, and the links you have followed. We will use this information to make the Site and the more relevant to your interests. We may also share this information with third parties for this purpose.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
This Privacy Policy is effective as of August, 2019 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

You agree to the following statement:
"I understand that Xcellable, LLC as a requirement of CAPCE accreditation will submit a record of my course completions to the CAPCE AMS. I further understand that my course completion records may be accessed by or shared with such regulators as state EMS offices, training officers, and NREMT on a password-protected need-to-know basis. In addition, I understand that I may review my record of CAPCE accredited course completions by contacting CAPCE."
If you have any questions about this Privacy Policy, please contact us.